The retail industry is a people-oriented business. The enormous expansion in the Indian retail sector during the past few years has created a big vacuum in the demand and supply for skilled professionals in the field. It is an industry looking for people at all levels, from the secretarial staff with basic skills, to the well-qualified supply chain and retail management professionals. As the retail industry is poised to become the next burgeoning frontier, and the retail corporations are ready to take the center stage globally, a multitude of opportunities in various capacities have lined up for qualified and skilled retailers.
These insights have led to an innovative and fitting course design of the PG Diploma in Retail Management. The program emphasizes skill development in strategic management, marketing, supply management, product and brand management, retail operations, merchandising, and personnel management, which are unique to the retail industry.
Duration 3 Months
Effective Communication Skills
With English being the most spoken language in the world, it is absolutely vital to learn the language in order to have a successful career. This course is primarily designed to help each Frankfinn student communicate effectively in the English language at work. Topics that are covered in this subject include basic grammar knowledge, greetings and farewells, and the various details involved in making appointments or coming to a mutual conclusion on certain topics. Since each lesson in this course is extremely interactive, students are able to constantly practice their language skills and also learn about key aspects of correct and effective communication.
This course is designed to train students on the skills required to become a cabin crew. The program encapsulates all the topics related to aviation hospitality that a cabin crew member is required to know. Students are trained on basic flight safety protocols, emergency routines and handling passengers onboard. They are taught about the different parts and functions of a commercial aircraft, and also about essential flight-related tasks such as embarkation and disembarkation procedures as well as onboard meal service techniques.
The course trains the student on the grooming skills required in the aviation, hospitality, tourism and customer service industries. Topics that are covered here include skin and hair care, western and traditional attires, and basic grooming practices, dental care, professional make-up techniques etc. The important art of walking impressionably and following certain social etiquette are also covered.
Education Background: Completed 12th Standard and Above
park street, Kolkata, West Bengal, India
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